Policies

Terms and Conditions

When ordering and installing a Sonicbits product you acknowledge that you have read this agreement and agree to be fully and legally bound to these terms and conditions and to also accept the privacy policy below.

The order process is conducted by our online reseller & Merchant of Record, Paddle or FastSpring, who also handle order-related inquiries and returns. Your data will be shared with Sonicbits for product fulfilment.

All prices listed, are inclusive VAT where applicable. Sonicbits products are not sold, but licensed to you, as a single user. This is a single user license, you are not allowed to share and/or distribute the contents of this product, either in full or in part, without written consent from Sonicbits.

Sonicbits software is royalty-free and can be used for commercial or non-commercial use for music production, film-scoring, game music, and other types of audio production.

Sonicbits software products may not be free of bugs or errors and is used at your own risk. Sonicbits is not liable for any damage, blown up speakers, loss of hearing, any lost profit, loss of data, malfunctioning or indirect damage caused by the products licensed to you. The liability shall not exceed the amount you paid for your license.
Sonicbits cannot be held responsible for any damage, or lost time as a result of using this product.

Products are the intellectual property of Sonicbits and all rights belong to Sonicbits. Unauthorized duplication is a violation of the law.

Delivery Policy and Digital Goods Download

All Sonicbits products are delivered as digital downloads. No physical shipping will take place. Upon receipt of your order, you will get an email with your personal serial code for the product you have purchased.
The email you receive contains all instructions about how to register and unlock the software.
The software itself can be downloaded directly from the according product page. There will also be a link in the email.
In case you are unable to download the item(s) you purchase or you do not receive an email from us please contact us within 5 days from the date of your order.
If you do not contact us within 5 days from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you.

Refund Policy

If you are not satisfied with your purchase, you can get a full refund, no questions asked.
You can return a product for up to 30 days from the date you purchased it.
Simply write an email to info@sonicbits.com and we will arrange everything.

Privacy Policy

We at Sonicbits want you to be completely satisfied with your purchase(s). We will not spam you and only communicate via email when we have something interesting or new to offer. If you have questions, comments or complaints, please contact us at info@sonicbits.com and we will get back to you as soon as possible. Furthermore, we are committed to protecting your privacy. Here we explain how we collect, store and process your personal data, and your rights concerning this data.

When is Data Collected
Data is collected when you browse our website or order our products through this site.

What Data is Collected
When you purchase one of our products, we store your name, email address and information about your order, such as the product name, purchase date and your country.
When you visit our website, we also collect anonymous usage statistics, such as pages visited, browser type, operating system, device type, country, referring website (if available), screen resolution and visit duration. This information is collected solely to help us understand how our website is used and to improve its content and performance.

Why We Collect Data
We collect personal data to provide you with the best possible purchase and support experience.
Anonymous website analytics help us understand which pages and products are most useful to visitors and how we can improve our website.

Website Analytics
Our website uses Umami Analytics, a privacy-friendly web analytics service.
Umami does not use cookies or similar technologies to identify or track visitors. No personal user profiles are created, and the collected analytics data cannot be used by us to identify individual visitors. The analytics data is used exclusively to generate aggregated, anonymous website statistics and is not used for advertising or cross-site tracking.
Analytics data is processed and stored in the European Union (EU) using Umami Cloud.

When We Share Your Data
Sonicbits does not sell or share your personal data with third parties. Orders placed through our website are processed by our payment provider, and the collection and processing of payment-related data is governed by their Privacy Policy.

Your Rights
You have the right to request access to, correction of, or deletion of the personal data we have collected based on your interaction with our website. To exercise these rights or if you have any questions regarding your personal data, please contact us at info@sonicbits.com.